HOUS_AGAL淡路

Q&A

QHow do I check in?

AWe have a self check-in system, so you will need to check in by yourself.
We will send you an e-mail about a week before your stay with details of the facility, including the PIN number you will need to use.

QDo I need to prepare charcoal or firewood for BBQ on the terrace?

AIt's okay to come empty-handed.
A BBQ stove is available free of charge. (Cassette cylinder type)
We have two gas bottles available at our facility, but please prepare additional gas on your own to provide the service.

QWhat kind of cooking utensils and amenities do you have?

APlease check details of the list.
Click here for the information

QCan I do fireworks?

AIt is prohibited inside the facility, including the parking lot.
When displaying fireworks, please use the sandy beach in front of the facility. Please take your trash home with you after use.

QCan I stay overnight with my pet?

AOnly dogs can stay.

QHow many pets can stay together?

AUp to 2 small or medium sized dogs, and 1 large dog may be accommodated.
If you wish to stay with two or more dogs, please contact us separately.

QWhat doggy goods do you have?

A・1 gauge
・1 toilet tray
・1 cushion
・2 tableware
・3 pet sheets
・3 poop bags
*This is a free installation item for one small dog.
For another small dog or medium or large dog, please prepare necessary items.
Please prepare necessary items for the second and subsequent small dogs, medium-sized dogs, and large dogs.

QIs it possible to stay without pets?

AYes, you can.

QDo I need proof of rabies/combined vaccine for my pet?

AYes, we ask that you bring your rabies/combined vaccine certificate.
You can send a photo of the certificate by email in advance.

QHow big is the dock park?

AIt's a 5m x 7m with natural grass.

QI'd like to use the sauna, is there an extra charge?

AIt is included in your room rate, so you can use it for free. (We have firewood for about 1 hour)
Before using the service, please read the terms and conditions and user manual, and sign the consent form.

QCan I order more firewood?

AYes, there is a firewood box near the sauna for additional purchases.
Please take it by yourself. Please pay by paypay or leave cash on the living table before checkout.

QWill I prepare the sauna myself?

APlease prepare by yourself.
The sauna instructions are available at the facility.

QIs there anything to prepare for sauna use?

AWe do not prepare clothes for sauna use.
Please prepare by yourself.

QAre there terrace baths in both villas?

AYes, both villas have them.
A road and sea are right in front of the villa.
The baths can be seen from the road during the daytime, so please prepare your own swimwear.

QWhere is the BBQ stove?

APool villa → kitchen
Dog run villa → 2nd floor terrace
The terrace has a roof, so you can use it on rainy days.
Please refrain from using it indoors.
*If there is any trace of use indoors, an ozone deodorization room cleaning fee of 30,000 yen will be charged.

QHow big is the pool?

AThe length is 6.5m, the width is 2.45m, and the depth is 1.45m. Please do not allow dogs in the water.
*Available only for pool villa guests

QHow many cars can be parked in the parking lot?

ADepending on the size of your car, each villa can park 3 cars.
Please inquire about large vehicles such as camper vans.

QIs there a supermarket near the facility?

A There is a supermarket (Marunaka Aeon) about 10 minutes by car towards Sumoto city.

QCan I bring in foods and drinks?

AYes, you can.

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